★★★★★ 5.0 in Google

100% services on-time

Luggage fully covered

Not just luggage storage. Your personal luggage concierge.

We pick up, store safely and deliver your bags anywhere in Valencia. Don't walk to lockers, we go to you. Travel smarter.

No account or credit card required.

Book 12h+ in advance to guarantee availability.

Why you can book with peace of mind

Sealed, tracked and handled by trained Tralli personal concierges from pickup to delivery

Your luggage is safe

Routes and timings optimized in real time. You receive the exact ETA before every pickup or delivery.

Always on time

Airport, train station or any address in Valencia. Early arrival, late flight or changing places: we handle it.

Arrival or departure — we adapt

No lockers, no apps to figure out. Just a real team readily available whenever you need us

Real people, real support

€

One large bag included
Extra bags at 7.95€ each
Fully insured
Book now. Pay later.

Book in 1 minute

Whether you need help when landing, leaving or changing accommodation — Tralli handles your luggage so you don’t have to. Booking takes under 1 minute. No account needed, no app required.

We meet you wherever you are

Airport, Joaquín Sorolla, Airbnb? A trained concierge will meet you there to pick up your bags — and deliver them later exactly where you need them. Effortless, from start to finish.

Relax and enjoy your luggage-free trip

No unpredictable lockers, no hauling luggage back and forth. We take care of your luggage so you can maximize your time and enjoy the city stress-free.

Want to see it in action?

▶ Watch our explainer video

Why Tralli?

Lockers and hotel deposits work — if you are fine with dragging your bags back and forth. Tralli offers a whole new level of convenience.

Luggage storage reinvented. A smarter way that gives you total freedom.

Traditional storage

Lockers, hotels, shops

Specialized luggage concierge

No guarantee your luggage will fit in lockers

We handle any size and type of luggage

Walk back and forth to drop off and pick up

We come to you - no walking required

Untrained staff, not luggage specialists

Luggage care specialists

Hard to find or inconvenient locations

Pickup and delivery at your chosen location

Limited hours, risk of being closed

Available when you need us

Upgrade to Tralli

Reserve

About our pricing

Yes, we're slightly more expensive than lockers or deposits. But with traditional storage, you never know the final cost - fees add up, especially for oversized luggage or extended periods.

With Tralli, you get transparent, fixed pricing and premium service that saves you time and hassle.

Because peace of mind is part of the journey.

Do you need more reasons?

Seamless

Book Tralli in seconds to meet you at Valencia Airport or Joaquín Sorolla station — or to collect your bags from your hotel or Airbnb before departure. Whether you are arriving or heading out, Tralli is the smarter way to handle your luggage in Valencia. Just pick your service, time, and location — and enjoy the city hands-free.

Receive instant booking confirmation and track your luggage in real time throughout the process. Change of plans? No worries — you can cancel or reschedule anytime.

I want to book Tralli >>

Convenient

Upon arrival at Valencia Airport or Joaquín Sorolla station, a Tralli agent will greet you at the arrivals area or platform. Your bags are sealed with secure tags, photographed for verification, and delivered directly to your destination in Valencia — right when you need them. Skip the lockers: this is a premium luggage storage experience with total peace of mind.

Flying out or catching a train? Tralli handles the return. At your scheduled time, a concierge picks up your luggage from any address in Valencia and delivers it to the station or airport — ready well ahead of your departure. Cannot be there? A trusted friend or host can hand over your bags.

Pick up my luggage >>

Reliable

More than luggage storage in Valencia, Tralli is a personalized concierge service for your bags. Your items never sit unattended in lockers or depots — they are always in trusted hands, from collection to final delivery.

Each item is securely tagged and photographed upon pickup. You will receive updates in real time, so you always know your luggage exact location. Tralli handles the full journey — no subcontractors, no surprises, no risk.

Designed for modern travelers, Tralli gives you back your time, flexibility, and sense of control — without ever compromising on safety or quality of service.

I want to explore luggage-free >>

Seamless

In just a few clicks, you can schedule Tralli to meet you at Valencia Airport or Joaquín Sorolla train station when you arrive — or pick up your bags from your accommodation before you leave the city. Whether you are arriving or departing, Tralli offers a more convenient alternative to traditional luggage storage in Valencia. Just select your service type, time slot, and address — and you are all set for a luggage-free experience in Valencia.

You will get instant confirmation and real-time updates every step of the way. Plans changed? No problem — you can reschedule or cancel anytime.

I want to book Tralli >>

Convenient

When you arrive at Valencia Airport or Joaquín Sorolla train station, a Tralli concierge will meet you right after baggage claim or at the platform. Each bag is sealed with a tamper-proof tag and photographed for added security, then safely transported to your hotel, Airbnb, or any address in the city — at the exact time you have selected. It is a premium alternative to traditional luggage storage in Valencia, giving you the freedom to start exploring or head to your meeting, bag-free and stress-free.

Heading home? We reverse the process. At your chosen time, a Tralli agent collects your luggage from your accommodation (or any location you choose) and delivers it to the airport or train station, ready at least two hours before your departure. Cannot be there? No problem — someone you trust can hand over the bags for you.

Pick up my luggage >>

Reliable

Tralli is not just luggage storage in Valencia — it is your personal luggage concierge. We do not leave your bags in a depot or locker. From pickup to handover, your luggage stays in our secure chain of custody, always managed by trained, trusted agents.

Every bag is sealed with a tamper-proof tag and photographed at pickup. You will receive real-time updates and always know where your luggage is. We handle every transfer ourselves — no third-party couriers, no shared vans, no mystery drop-offs.

Tralli was built to give travelers back their time, freedom, and peace of mind — without ever compromising on security or service.

I want to explore luggage-free >>

what people say about us

My experience with Tralli was great. The team was friendly and professional. The only minor downside was an issue I had with the booking platform. But I contacted their support and they were able to assist me.

The service was worth every penny. Tralli took the stress out of my trip. Everything was handled with care and my bags arrived in perfect condition.

I would love to see more affordable pricing options, but still highly recommended.

Reliable and efficient service. I got my bags back at the airport without any issues, and no more dragging bags to and from the office. The only drawback was the limited availability in the area where I was staying. And a small suggestion: improve the webapp for better user experience.

There was a small misunderstanding and I would have appreciated faster customer support response times, but otherwise fantastic. It was my first time using such services. The luggage arrived intact and on time. Would love to see it available in more cities in the future as I travel a lot to different locations.

The convenience of having my luggage transported to the airport was fantastic. I had a late flight and had to check out of my Airbnb. And I didn't know what to do with my bags! Tralli made the last day of my vacation much easier—no more lugging my heavy suitcases around! The team was very professional and punctual.

There was one minor hiccup with the delivery time, but they handled it.

I was hesitant at first, but Tralli exceeded my expectations. The service was smooth, my luggage arrived safely and on time. The only improvement could be more updates during transit.

Tralli's service was a lifesaver!! Tralli made traveling with kids so much easier. Smooth and reliable. Had never tried before but we will definitely repeat! ❤️❤️

Frequently Asked Questions

When and where will my bags be delivered back to me?

That depends on the service you booked — arrival or departure:

🛬 Arrival service (you are arriving in Valencia)
Your Tralli concierge will meet you at Valencia Airport or Joaquín Sorolla station and deliver your luggage to the address selected during booking — hotel, Airbnb, office, or any other location in the city.
You do not need to wait. We will deliver your bags at the exact time slot you chose, so you can start exploring luggage-free.

🛫 Departure service (you are leaving Valencia)
We will collect your bags from your accommodation or another location at the time you selected. Your Tralli concierge will then deliver them to your departure point — Valencia Airport or Joaquín Sorolla station — and meet you there.

At the airport:
- Metro arrival: Take the escalators to the Departures level. You will meet your concierge under the large flight board near the check-in hall entrance.
- Taxi or Uber: Ask to be dropped near Santa Gloria café. Enter through the far-right terminal door; your concierge will be waiting just inside.

At Joaquín Sorolla station:
Your concierge will meet you before the security check in the departures area, just before platform access.

If your flight or train is delayed, please notify us as soon as possible. Your concierge can wait up to 15 minutes beyond the scheduled time; after that, delay fees may apply.

How do I know that my luggage will be safe?

We understand that handing over your belongings requires trust. That is why Tralli is built around safety, transparency, and care — from collection to final delivery.

Sealed, documented, and traceable
Each bag is sealed in front of you with a unique, tamper-proof tag. When your luggage is returned, you can confirm the seal remains intact.

Your bags are always handled by trained Tralli staff — we do not use third-party couriers. Our transport vans are GPS-tracked, so we can respond instantly to any unexpected delays or route changes.

Fully insured for peace of mind
While issues are extremely rare, every booking includes insurance. If your luggage is lost while in Tralli’s care, you will receive compensation plus an essentials kit to cover immediate needs at your destination.

With Tralli, your luggage is always safe, traceable, and protected.

Where can I have my luggage picked up or delivered?

This depends on the service you choose — arrival or departure:

Arrival service:
If you are arriving in Valencia, your concierge will meet you at Valencia Airport or Joaquín Sorolla station. Your bags will then be delivered to your hotel, Airbnb, office, or any other address in the city.

Departure service:
If you are leaving Valencia, we can collect your luggage from any location — accommodation, office, café, or public spot. You choose the pickup time and place when booking. Your concierge will deliver your bags to the airport or station, ready for check-in.

Service area:
Pickups and deliveries are available only within the city of Valencia. We are working to expand to more European cities soon.

What if Tralli delivers my bags late and I cannot check them in?

Tralli uses real-time data and predictive algorithms to plan routes with precision. We factor in traffic and delays, with built-in safety margins to ensure your luggage arrives on time.

Whether it is for departure (delivery to airport or station) or arrival (delivery to a city address), we track every item and adjust routes as needed.

In the rare event of a delay, you should continue with your travel plans. Tralli will ship your luggage to your final destination at no extra cost and provide a basic essentials kit to ease the inconvenience.

Your peace of mind is our priority.

Is Tralli available in my city?

Tralli currently operates only in Valencia, covering both Valencia Airport and Joaquín Sorolla train station. We plan to expand soon to more European cities, focusing on major airports and train hubs.

If you would like to see Tralli in your city, please request it here.

What happens if I do not show up at the chosen location when the Tralli personal concierge arrives?

If you are not present at the scheduled pickup or handover point — whether in the city, at the airport, or at Joaquín Sorolla station — your Tralli concierge will wait for up to 15 minutes.

During that time, we will try to contact you via your registered phone number (up to three attempts).

If there is no response and the wait time expires, the service will be marked as a no-show so we can continue with other bookings.

See our Terms for details and potential charges.

I need to store my luggage for multiple days. Is that possible?

Absolutely. We also offer multi-day luggage storage, including pickup and delivery at any location in Valencia, so you do not have to worry about moving your bags at any point. If this is the service you need, simply contact us on WhatsApp and a human agent will assist you with the reservation.

I need the service between two addresses in Valencia. Can you help?

Yes, no problem at all. We also provide luggage pickup and delivery between any two addresses within Valencia, even if you are not arriving or departing the city.

This service includes secure storage for as many hours/days as needed, plus collection and delivery at the locations of your choice for maximum convenience.

To arrange this service, please contact us on WhatsApp and a human agent will guide you through the booking.

How many bags does the service include?

Each Tralli booking includes one small/large bag by default. You can add more during booking — up to 10 bags total per service.

If you are traveling with more than 10 bags or need special handling, contact us on WhatsApp and we will assist you with a custom solution.

What if I have excess weight or luggage?

Tralli safely transports your luggage but does not manage airline or train check-in procedures.

Please verify weight and size limits with your carrier before departure. If any item exceeds those limits, you may face extra fees or issues at the airport or Joaquín Sorolla station.

We recommend weighing your bags in advance and reviewing your fare conditions to avoid surprises.

What if I have special luggage like a bike, surfboard or golf clubs?

Tralli currently transports standard suitcases only. Oversized items like bikes, surfboards, or golf bags are not yet supported. We are working to include sports and oversized equipment soon.

To request this service or get notified when available, contact us here.

Can I have someone else hand over my bags to Tralli on my behalf?

If you cannot be present at pickup, someone else can hand over your luggage — such as a hotel concierge, Airbnb host, or trusted contact.

They should show proof of your booking. The easiest way is to forward your Tralli confirmation email so the concierge can verify details on site.

This is ideal if you have an early checkout or a tight schedule. Just ensure the bags are ready and accessible at the agreed time and place.

How can I cancel or reschedule my booking?

No worries — plans can change. You can cancel or reschedule using the links in your booking confirmation email.

There are no fees if you do it at least 12 hours before your scheduled pickup or delivery.

After that, changes may not be possible, as your concierge may already be en route or assigned.

How is Tralli different from traditional luggage storage in Valencia?

Traditional luggage storage in Valencia often means walking to a fixed location, waiting in line, and coming back later to pick up your bags. Prices can vary based on size or hours, lockers may be too small, or the place might be closed when you need it.

Tralli removes all that hassle. We pick up and deliver your luggage wherever you are — airport, station, hotel, or any address in the city. You choose the times, the price is fixed and clear, and your bags stay in trusted, insured hands.

It is everything you wish luggage storage in Valencia could be — and more.

Do you have further questions?

We are here to help! Use the chatbox or our contact form and an agent will assist you.

Your time is yours again.

Wrap up your trip with freedom and peace of mind. Whether it is business or pleasure, early arrival or late departure, we will take care of your luggage—your way, on your schedule.