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Privacy policy

Last updated: 10 Novemeber 2024

Introduction

At tralli.es, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy contains all the information applicable to the treatment of personal data collected on the website or through other alternative means used to contact Tralli. This Privacy Policy does not apply to third-party products and services or third-party websites that can be accessed through the links on our website for the user’s convenience and/or information.

Responsible for the data treatment

M2B Global Technologies SL, with registered office at C/ Carlos Cervera, 14 Bajo – 46006 Valencia, Spain.

Contant email: admin@tralli.es

Information we collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details.
  • Usage Data: Information about how you use our services, such as your browsing history and transaction records.
  • Technical Data: Information about your device, browser, and operating system.

Consent

By using our website (and its subdomains or third-party’s subpages), the user consents to this Privacy Policy and agree to its terms. When he/she provides Tralli with personal information to complete a transaction, verify his/her credit card, make an inquiry through any of our communication channels, file a complain, or otherwise, we imply that he/she consents to our data collecting and use for that specific purpose.

If we ask for his/her personal information for a secondary reason, like marketing, we will either ask directly for the expressed consent or provide the user with an opportunity to opt out.

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and manage payments (with or without using third parties engines)
  • Communicate with you regarding your inquiries or bookings
  • Comply with legal obligations and protect our rights

Sharing Your Information

We do not share your personal information with third parties, except as necessary to provide our services or as required by law. We may share anonymized or aggregated data for research and analysis purposes.

Data Security

Tralli takes appropriate technical and organizational measures to protect the user’s personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Third-Party Services

At Tralli, we utilize third-party engines and APIs to enhance our services and provide a seamless experience. These third-party services are essential for various functionalities, including payment processing, data analysis, and communication tools.

Please be aware that when using our services, these third-party providers may collect and process the your personal information. We encourage you to review the privacy policies of these third parties to understand how your information is handled. Tralli is not responsible for the privacy practices or the content of these external sites.

Here are some of the third-party services we use, though this list may not be exhaustive:

By using our services, you consent to the use of these third-party services and the processing of your data in accordance with their privacy policies. If you have any questions or concerns about our use of third-party services, please contact us at admin@tralli.es.

Your Rights

You have the right to access, correct, or delete your personal information. You can also request a copy of your data or restrict its processing. If you have any questions or concerns about your privacy, please contact us at admin@tralli.es.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page.

Contact Us

 If you have any questions or concerns about this Privacy Policy, please contact us at admin@tralli.es.

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Luggage policy

Allowed luggage

What kind of bags do we accept?

Any suitcase or backpack in good shape and appropriately enclosed that an airline would accept as check-in or hand-luggage.

>> Max weight: 32kg
>> Max size: 85x55x40cm

Not allowed luggage

What kind of baggage do we NOT accept?

Unfortunately, we can't accept pieces of luggage not packed safely or packed in odd ways (cardboard box, plastic bags, stuff taped/wrapped together, and the such).
If you have doubts about the elegibility of your luggage, we strongly recommend to contact us here before booking the service.