Whether your flight arrives early, departs late, or you are simply overloaded with baggage, Tralli gets your bags out of the way so you can focus on maximizing your travels.
We will pick up your luggage directly from the airport (for arrivals) or from anywhere in the city (for departures), guard it for as long as you need, and deliver it back to you wherever you want — whether that is in the city (for arrivals) or at the airport, ready for your flight.
No need to waste time hauling bags to a city locker or deal with multiple or expensive cabs. Skip the stress and enjoy the freedom and convenience of using Tralli.
Feel the freedom of moving around Valencia and commuting luggage-free. Travel light, enjoy the city to the fullest, and get your luggage back at the airport.
Make the most out of your time without worrying about your bags
Your luggage sealed and safe, well taken care of by our trained staff
Convenient pick-up from the airport or anywhere in the city
Affordable pricing for effort- and stress-free first and/or last day of your trip
When you are arriving in Valencia, we will get your luggage at the airport, as you exit the baggage claim area. On your departure date, we will collect your luggage anywhere in the city at the chosen time slot.
Plans changed? We got you covered! You can cancel or reschedule your booking anytime. You only pay when we collect your baggage.
On your arrival, your baggage will be delivered back to you within the selected time slot wherever you need it — whether it is a hotel, Airbnb, office, or even a park. On your departure, your baggage will be waiting for you 2 hours prior to your flight departure at the meeting point at Valencia airport, ready to go!
Booking Tralli luggage care and transfer service is a breeze with our user-friendly online system. Simply choose the type of service you need, the date and time slot and address for dropoff/pickup, and you are done, all set for a luggage-free experience in Valencia!
You will receive real-time updates and instant confirmations, ensuring a smooth and hassle-free experience. And, if your plan changes, no worries—you can reschedule or cancel your booking anytime.
When you land, one of our agents will meet you at the Arrivals Lobby right after you exit baggage claim. We’ll seal each of your bags with a tamperproof seal for added security and take photographs for documentation purposes. From there, your luggage enters Tralli’s secure chain of custody and will be delivered back to you at your hotel, home, or any other location within the city, at the time you’ve chosen. In the meantime, you’re free to begin exploring the city or attend your meeting without the hassle of your bags.
On the day of your departure, we reverse the process. At your selected time, one of our professional agents will arrive at your designated pickup location, ready to collect your luggage directly from your doorstep—no effort required on your part. If you’re unavailable, you can arrange for a trusted person to hand over your bags to our agent, ensuring a smooth handoff to Tralli.
At Tralli, we ensure a reliable and efficient delivery of your luggage to the airport. Once our team has picked up your bags, they are securely kept and transported to the airport. Upon arrival at the terminal, our agents handle the handover with utmost care.
Each bag is checked and verified against the photos taken during pickup to ensure that no damage occurred. Remember anyway that damages or losses caused by our handling is covered by the insurance included in the service.
Meeting our agent at the designated handover spot is straightforward, and the process is quick and seamless. You can trust that your luggage will be waiting for you at the airport, ready for check-in. Enjoy a stress-free journey knowing your belongings are in safe hands.
Booking Tralli luggage care and transfer service is a breeze with our user-friendly online system. Simply choose the type of service you need, the date and time slot and address for dropoff/pickup, and you are done, all set for a luggage-free experience in Valencia!
You will receive real-time updates and instant confirmations, ensuring a smooth and hassle-free experience. And, if your plan changes, no worries—you can reschedule or cancel your booking anytime.
When you land, one of our agents will meet you at the Arrivals Lobby right after you exit baggage claim. We will seal each of your bags with a tamperproof seal for added security and take photographs for documentation purposes. From there, your luggage enters Tralli´s secure chain of custody and will be delivered back to you at your hotel, home, or any other location within the city, at the time you have chosen. In the meantime, you are free to begin exploring the city or attend your meeting without the hassle of your bags.
On the day of your departure, we reverse the process. At your selected time, one of our professional agents will arrive at your designated pickup location, ready to collect your luggage directly from your doorstep—no effort required on your part. If you are unavailable, you can arrange for a trusted person to hand over your bags to our agent, ensuring a smooth handoff to Tralli.
At Tralli, we ensure a reliable and efficient delivery of your luggage to the airport. Once our team has picked up your bags, they are securely kept and transported to the airport. Upon arrival at the terminal, our agents handle the handover with utmost care.
Each bag is checked and verified against the photos taken during pickup to ensure that no damage occurred. Remember anyway that damages or losses caused by our handling is covered by the insurance included in the service.
Meeting our agent at the designated handover spot is straightforward, and the process is quick and seamless. You can trust that your luggage will be waiting for you at the airport, ready for check-in. Enjoy a stress-free journey knowing your belongings are in safe hands.
When we collect your luggage, we will coordinate with you to set a convenient delivery time at the airport, allowing you to adjust your day and itinerary accordingly.
One of our agents will meet you at the designated airport meeting point. Getting to the meeting point is quite straightforward once in the airport:
If your flight is rescheduled, delayed, or cancelled, please contact us to re-arrange the delivery. Kindly note that it is the user's responsibility to inform Tralli of any changes, and our agent can wait for you for a maximum of 30 minutes (delay surcharges may apply).
No worries, Tralli's concept is new, and we understand your concerns. After all, we are talking about your belongings!
Tralli implements robust safety and security measures to ensure your luggage is protected and constantly monitored. Each piece of luggage is covered to prevent scratches and is handled with the utmost care by our specialized staff.
Upon pickup, each piece of luggage is sealed in front of you with a unique and signed security seal. Upon delivery at the airport, you will be able to verify that the seal has not been tampered with. Additionally, our vans are tracked in real-time, allowing us to detect any incidents or service deviations.
The chances of losing a bag are almost non-existent. However, unforeseen circumstances may still occur, and we want to be prepared for that. Each piece of luggage is insured, so in the event that your luggage gets lost by Tralli, you will receive compensation to cover your belongings, as well as a package to meet your most immediate needs upon arrival at your destination.
At home, in the office, in a coffee shop, or even in the park if you wish... anywhere! We want to make your life easy and convenient.
But please note, our service is currently available only in the city of Valencia. We’re working hard to expand to more European cities—stay tuned for updates!
Tralli uses predictive algorithms and artificial intelligence to plan its collection routes. Real-time traffic, detours, rush hours, and other circumstances are all factored in. Additionally, safety margins are incorporated by the Tralli routing engine to ensure we can react to unforeseeable events. We accurately track when each piece of baggage needs to be at the airport, allowing the system to automatically readjust routes if necessary to ensure no luggage is left behind.
However, unforeseen circumstances may still occur. In the rare event that we are unable to deliver your bag on time, you should definitely get on board. We will make sure your bags are shipped to your destination as soon as possible, shouldering the costs. In the meantime, Tralli will provide you with a package to cover your most immediate needs upon arrival at your destination.
So far, Tralli operates in Valencia only. We will be expanding soon to other cities with international airports. If you would like to see Tralli in your city, please send us a request here.
No worries. If you are not present when our agent arrives, either at the pickup location or at the meeting point at the airport for delivery (as applicable), we will wait for you for 15 minutes, during which we will attempt to reach you at your contact phone number at least three times. This should give you the opportunity to make it to the pickup location if you had forgotten about the meeting time.
If you still do not show up, we will unfortunately have to cancel the service so that our agent can proceed with the itinerary without further delay. A partial refund will be made to your original payment method, but a 10€ no-show fee will be retained in accordance with our Terms .
The standard service includes up to 2 bags, but you can add up to 3 extra pieces of luggage, for a maximum of 5 bags per booking.
If you are traveling with more than 5 bags, please reach out to us on WhatsApp and one of our agents will assist you with your booking.
Unfortunately, Tralli cannot take any responsibility for your flight ticket fare and conditions. Kindly ensure you verify your airline's policy and allowance before your flight to avoid unnecessary overcharges or delays.
Currently, Tralli is accepting suitcases only. However, we are working hard to upgrade our service to include oversized and sports equipment as well. If you want to request or know when this will be available, please contact us here.
Absolutely! You can leave your luggage with the hotel concierge or Airbnb host if they are willing to do it for you. However, please note that our agent will need to see proof of the booking. You can simply forward the confirmation email to the designated person.
No worries, we understand that plans can change. You can cancel or reschedule your booking using the links included in the booking confirmation email. And, of course, it's free. There are no cancellation fees as long as you do it up to 2 hours before the originally scheduled time slot.
Travel Light, Fly Easy.
Enjoy every last moment of your trip without worrying about your luggage. More time to explore, less time hauling bags. We’ve got you covered!
If you have more than 5 bags please reach out to us on WhatsApp at +34 634 091 403 or by email at bookings@tralli.es, and one of our agents will assist you personally.
Our agent will be waiting for you at the meeting point located at the far-right terminal entrance on the Departures floor (2nd floor), near the Metro access and next to the Santa Gloria coffeeshop. Please refer to the videos below for more details.
If you encounter any issues finding the location, feel free to contact our onsite agent using the phone number provided in your confirmation email.